If you are unhappy with your
purchase of your flowers we will gladly accept the item back for the purchase
price minus the shipping costs. However this return only applies to products that not custom designed, custom colored, or custom dyed flowers
You must return the item within 7
days of your receiving the product.
The flowers must be in its original
shipped condition.
The item must be shipped back to us
at your expense and the package must be securely wrapped.
All sample bouquets are a final sale and are non-refundable.
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For returns sent back to us after 7 days Store credit will be offered less a 25% restocking fee, this does not include custom designed, custom colored, or custom dyed. ------------------------------------------------------------
CUSTOM FLOWER RETURNS First, we recommend all customers wishing a custom designed or custom colored bouquet to get a sample or photo preview before ordering to ensure the colors are correct and what you want before ordering.
If you have had your wedding flowers custom made, custom colored or custom dyed, to meet your specifications, we are unable to offer a full refund on these products. Custom products made just for you, can only be exchanged for a store credit less a 35% restocking fee within 7 days. After the 7 days we no longer can exchange or offer a credit for your items. -----------------------------------------------------
We will accept no returns after the
date of your wedding!
Future Pay Returns/Cancellations
FuturePay charges us a 15% cancellation fee, which we will charge you if you choose to cancel an order through FuturePay
What is your Privacy Policy?
This policy covers how we use your personal information. We take
your privacy seriously and will take all measures to protect your personal
information.
Any personal information received will only be used to fill your
order. We will not sell or redistribute your information to anyone.
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